Support Forum Support Forum GDPR Cookie Compliance Signing me out of WordPress backend

Topic Resolution: Resolved
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  • Author
  • Avatarjanznote
    January 20, 2020 @ 12:08 am

    Every since I installed this plugin, it keeps signing me out of WordPress every 5-10 minutes or so while I’m working on a post. Anyone have that experience and fix it?

    Moove AgencyMoove Agency
    January 22, 2020 @ 8:04 am

    Hi @janznote,

    Thanks for using our plugins.

    The plugin removes all the cookies, including WordPress login session cookies if you decline or set the strictly necessary cookies disabled. When you start creating / editing a post the plugin doesn’t remove your cookies however if you click to “Preview” or visiting the new post URL in the same browser, on the front-end the cookie banner becomes visible allowing you to disable the cookies. If you disable the cookies (by clicking “decline” button or set strictly necessary cookies to disabled), it will removes all the cookies assigned to the domain, including WordPress login session cookies.

    We recommend to keep the cookies accepted on your browser where you editing and the login session cookies will be persisted.

    Hope this helps.

Viewing 2 posts - 1 through 2 (of 2 total)

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