Support Forum Support Forum GDPR Cookie Compliance Plugin configuration with scroll and time

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Viewing 6 posts - 1 through 6 (of 6 total)
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    AvatarEduardo Laserna Montoya
    June 16, 2020 @ 8:38 am

    I would like to configure your plugin so that both when scrolling and after 20 seconds cookies are activated. As well as that the accept button does not appear.

    Thanks

    Moove AgencyMoove Agency
    June 16, 2020 @ 8:47 am

    Hi Eduardo,

    Thanks for using our plugins.

    That’s not possible unfortunately. When users accept the cookies (either manually or automatically via scroll or timer), the cookie bar disappears.

    Hope this helps.
    Thanks

    Premium
    AvatarEduardo Laserna Montoya
    June 16, 2020 @ 9:31 am

    Hi again,

    OK, about the cookie bar. The thing is, we would like both, scrolling and/or accept after 20 seconds. I can only accept one at once, would it be possible we can add both of them?

    Regards,

    Moove AgencyMoove Agency
    June 16, 2020 @ 9:37 am

    I see what you meant, that should be possible but it seems it’s not working currently.

    We will release an update in the next few days that will fix this, I’ll keep you informed.

    Hope this helps.
    Thanks

    Premium
    AvatarEduardo Laserna Montoya
    June 16, 2020 @ 9:46 am

    Hi,

    OK, sounds great, thanks for the effort.

    Regards,

    Moove AgencyMoove Agency
    June 24, 2020 @ 9:14 am

    Hi @Eduardo

    We identified the issue and released a new update to our plugin today which should resolve this issue.

    Please update your plugins to the latest version.

    Hope this helps.
    Thanks

Viewing 6 posts - 1 through 6 (of 6 total)

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