Support Forum Support Forum GDPR Cookie Compliance License not working

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    AvatarSimon Lee
    May 20, 2020 @ 12:01 pm

    Hi,

    I recently deactivated a site (it was our staging site) and am trying to use the license on our live site but it says the key is already in use, which it isn’t.

    Thanks,
    Simon

    Moove AgencyMoove Agency
    May 20, 2020 @ 12:43 pm

    Hi Simon,

    Our licensing system says that your licence is active on thisisglance.com domain.

    Is this the site where you want the licence to be active?

    If not, you need to de-activate the licence on that site and re-activate it on the new site.

    Hope this helps.

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