Support Forum Support Forum User Activity Tracking and Log Issues – Activity Logs plugins

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    AvatarKatelyn Martin
    June 17, 2020 @ 7:26 am

    Hey,

    We are using an Activity Logs plugin on our Website, but we noticed that this plugin takes at least 1.5 mins to show all activity logs . Also sometimes we face an issue where it says internal server error . Can you please let me know if there is any updated version for this plugins ? How can this be optimized?

    Awaiting for your Response

    Moove AgencyMoove Agency
    June 17, 2020 @ 4:14 pm

    Hi Katelyn Martin

    The issue is caused by the amount of activity logs that are stored on your site.

    We would recommend to do the following:

    • Export the existing activity logs
    • Delete the old logs or set the retention period to be less than what you have it set now
    • You can do that in the settings here

      This will help clear out the database and the activity log will load faster.

      Hope this helps.
      Thanks

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