Support Forum Support Forum GDPR Cookie Compliance help the last update broken plugin

Topic Resolution: Resolved
Viewing 2 posts - 1 through 2 (of 2 total)
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    AvatarSantiago Castillon
    July 29, 2020 @ 12:43 pm

    Hello the las update broken the plugin and the web page, please a need help for this. Thanks you.

    [29-Jul-2020 12:14:57 UTC] Error Table ‘pa3e5_gdpr_cc_options’ already exists de la base de datos de WordPress para la consulta CREATE TABLE Pa3E5_gdpr_cc_options(

    id INTEGER NOT NULL auto_increment,

    option_key VARCHAR(255) NOT NULL DEFAULT 1,

    option_value LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    site_id INTEGER DEFAULT NULL,

    extras LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    PRIMARY KEY (id)

    ); realizada por do_action(‘toplevel_page_moove-gdpr’), WP_Hook->do_action, WP_Hook->apply_filters, Moove_GDPR_Options->moove_gdpr_settings_page, GDPR_View::load, include(‘/plugins/gdpr-cookie-compliance/views/moove/admin/settings/settings-page.php’), get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct

    [29-Jul-2020 12:14:57 UTC] Error Table ‘pa3e5_gdpr_cc_options’ already exists de la base de datos de WordPress para la consulta CREATE TABLE Pa3E5_gdpr_cc_options(

    id INTEGER NOT NULL auto_increment,

    option_key VARCHAR(255) NOT NULL DEFAULT 1,

    option_value LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    site_id INTEGER DEFAULT NULL,

    extras LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    PRIMARY KEY (id)

    ); realizada por do_action(‘toplevel_page_moove-gdpr’), WP_Hook->do_action, WP_Hook->apply_filters, Moove_GDPR_Options->moove_gdpr_settings_page, GDPR_View::load, include(‘/plugins/gdpr-cookie-compliance/views/moove/admin/settings/settings-page.php’), get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct

    [29-Jul-2020 12:14:57 UTC] Error Table ‘pa3e5_gdpr_cc_options’ already exists de la base de datos de WordPress para la consulta CREATE TABLE Pa3E5_gdpr_cc_options(

    id INTEGER NOT NULL auto_increment,

    option_key VARCHAR(255) NOT NULL DEFAULT 1,

    option_value LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    site_id INTEGER DEFAULT NULL,

    extras LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    PRIMARY KEY (id)

    ); realizada por do_action(‘toplevel_page_moove-gdpr’), WP_Hook->do_action, WP_Hook->apply_filters, Moove_GDPR_Options->moove_gdpr_settings_page, GDPR_View::load, include(‘/plugins/gdpr-cookie-compliance/views/moove/admin/settings/settings-page.php’), get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct

    [29-Jul-2020 12:14:57 UTC] Error Table ‘pa3e5_gdpr_cc_options’ already exists de la base de datos de WordPress para la consulta CREATE TABLE Pa3E5_gdpr_cc_options(

    id INTEGER NOT NULL auto_increment,

    option_key VARCHAR(255) NOT NULL DEFAULT 1,

    option_value LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    site_id INTEGER DEFAULT NULL,

    extras LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    PRIMARY KEY (id)

    ); realizada por do_action(‘toplevel_page_moove-gdpr’), WP_Hook->do_action, WP_Hook->apply_filters, Moove_GDPR_Options->moove_gdpr_settings_page, GDPR_View::load, include(‘/plugins/gdpr-cookie-compliance/views/moove/admin/settings/settings-page.php’), get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct

    [29-Jul-2020 12:14:57 UTC] Error Table ‘pa3e5_gdpr_cc_options’ already exists de la base de datos de WordPress para la consulta CREATE TABLE Pa3E5_gdpr_cc_options(

    id INTEGER NOT NULL auto_increment,

    option_key VARCHAR(255) NOT NULL DEFAULT 1,

    option_value LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    site_id INTEGER DEFAULT NULL,

    extras LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    PRIMARY KEY (id)

    ); realizada por do_action(‘toplevel_page_moove-gdpr’), WP_Hook->do_action, WP_Hook->apply_filters, Moove_GDPR_Options->moove_gdpr_settings_page, GDPR_View::load, include(‘/plugins/gdpr-cookie-compliance/views/moove/admin/settings/settings-page.php’), get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct, get_option, apply_filters(‘pre_option_moove_gdpr_plugin_settings’), WP_Hook->apply_filters, Moove_GDPR_Actions->gdpr_get_options, gdpr_get_options, Moove_GDPR_DB_Controller->__construct

    [29-Jul-2020 12:14:57 UTC] Error Table ‘pa3e5_gdpr_cc_options’ already exists de la base de datos de WordPress para la consulta CREATE TABLE Pa3E5_gdpr_cc_options(

    id INTEGER NOT NULL auto_increment,

    option_key VARCHAR(255) NOT NULL DEFAULT 1,

    option_value LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    site_id INTEGER DEFAULT NULL,

    extras LONGTEXT CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL,

    PRIMARY KEY (id)

    Moove AgencyMoove Agency
    July 29, 2020 @ 1:44 pm

    Hi Santiago

    Thanks for using our plugins.

    Can you please let us know the URL where our plugin is installed and activated?

    If you can’t activate the plugin because it breaks your site, then can you please give us a temporary admin access to plugins@mooveagency.com?
    Once we have the access we can start investigations.

    Hope this helps.
    Thanks

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