Support Forum Support Forum GDPR Cookie Compliance Corrupted Database Following Plugin Install

Topic Resolution: Resolved
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  • Avatargym_web
    March 09, 2020 @ 11:15 am

    Hello!

    I have installed your plugin on a handful of websites and have since found that I cannot re-upload their databases when trying to move them to a different server.

    Have you had any other reported cases like this?

    Currently, I am looking into sourcing a backup of the sites so I can retrieve the “clean” databases and then find an alternative cookie plugin to use.

    Do you have another suggestion? Or can you perhaps suggest what part of the database might have been affected by your plugin?

    Any help would be greatly appreciated, I have 100’s sites that need a functioning cookie plugin and I would happily use yours if it wasn’t for this issue.

    Regards,
    getyourmobi

    Moove AgencyMoove Agency
    March 10, 2020 @ 1:44 pm

    Hi getyourmobi,

    Thanks for using our plugins.

    Unfortunately, we can’t replicate the reported issue.
    Could you please provide more details about the error you are seeing during the migration? What is the tool you are using to import the database?
    Our plugin is created a normal database table, using prefixes, etc..

    Thanks

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