Support Forum Support Forum GDPR Cookie Compliance Cookies Dropping too early

Topic Resolution: Resolved
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Avatarcrispdigital
    July 23, 2020 @ 6:31 pm

    I have done a cookiemetrix.com report but it looks like Cookies are dropping too early.
    Some Google Anayltics ones are dropping before the Accept button is selected.
    And some cookies are in the “strictly necessary” category when I believe they should be third-party
    Please help

    Moove AgencyMoove Agency
    July 28, 2020 @ 9:22 am

    Hi @crispdigital,

    Thanks for using our plugins.

    We have checked your site, and it seems your Hubspot and GoogleAnalytics tracking codes are hardcoded. This could be a hardcoded tracking script by your theme or by a plugin. All these tracking scripts should be moved to our GDPR Cookie Compliance plugin and removed from your theme.
    You can ask your developer to check this for you.

    Hope this helps.

Viewing 2 posts - 1 through 2 (of 2 total)
You must be logged in to reply to this topic.