Support Forum Support Forum GDPR Cookie Compliance Code snippets on first visits page load without acceptance

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    AvatarDavid Freeman
    July 13, 2020 @ 10:38 pm

    Hi,

    Like many sites I wish when a user goes into the cookie settings menu that the cookie options are enabled by default and they then have to turn this off. So I’ve turned these on by default on my site, however, upon first visit to the site prior to the user having accepted anything i.e. clicked accept all in the modal or gone into the settings and saved options for the cookies all the JavaScript fires and I start tracking the user prior to them giving their consent which is against cookie law.

    I’m hoping this isn’t how you’ve designed the plugin and it’s either a bug or a bug within my setup. My expected outcome is:
    – With the settings menu cookies are set to on by default ready for the user to accept or change – but these don’t become active until the user has chosen to save/accept
    – If the user doesn’t access the settings menu and just click accept all on the modal, no JavaScript fires until after the user has clicked accept.
    – Tracking JavaScript should not fire upon first page load without user consent

    To aid your debugging, I’ve added a console.log message of “Firing Analytics JavaScript” which you’ll be able to see firing prior to accepting any cookies.

    I look forward to hearing from you re a solution for this (that doesn’t involve setting the default settings options as off)

    Thanks
    David

    Moove AgencyMoove Agency
    July 15, 2020 @ 5:49 am

    Hi David,

    Thanks for using our plugins.

    We’re not sure if we understand your problem. If you set the cookies to be enabled by default, then they will be enabled by default (ie. without user consent).

    If you want to seek user consent first, then keep the cookies disabled by default – in this case, the javascript will not fire off until user clicks ‘Accept’:
    https://www.dropbox.com/s/ibzjeqxhojsuz7t/GDPR_Cookie_%E2%80%B9_Moove_Agency_%E2%80%94_WordPress.png?dl=0

    Hope this helps.
    Thanks

    Premium
    AvatarDavid Freeman
    July 15, 2020 @ 10:04 am

    Hi,

    Thanks for getting back to me. You explanation makes perfect sense, it’s just not how I thought the plugin would work based on others that I’ve seen. For instance take the OneTrust modal as per https://www.glamourmagazine.co.uk/ where the if you go into cookie settings/more information you can see the slider for performance cookies is recommended to be ‘on’ but it only once a user has specifically accepted, they fire zero cookies on first page load as at this stage the user has not give consent i.e. as per the cookie law.

    Clearly you’ve built this plugin differently. Could I request that you add this functionality so that the plugin can be configured as per below:
    – on first page load no cookies are fired (as per cookie law)
    – user can accept all on the modal (as per the current setup, no change needed)
    – when the user goes into the settings the sliders are set based on my recommended settings i.e. analytics (GA etc) set to on and marketing cookies set to off etc. The user can either save or change these but they only become active once the user has accepted them. On their first visit to the site nothing fires by default, but I want to guide them with their choices if they choose to go into the settings.

    I hope this request makes sense based on the my explanation and the OneTrust example I’ve shared.

    It would be great to have this functionality, but look forward to hearing your thoughts on it.

    Thanks
    David

    Moove AgencyMoove Agency
    July 21, 2020 @ 11:05 am

    Hi David,

    Thanks for your comments.

    We understand what you’re trying to achieve but at the moment we don’t plan to include this feature in our plugin.

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