Support Forum Support Forum GDPR Cookie Compliance Banner text not displaying on Full Screen mode

Topic Resolution: Resolved
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    AvatarSwann LE MOIGNE
    January 27, 2020 @ 4:12 pm

    Hi !

    The text I put in the banner content is not displaying on the full screen modal, there are only the buttons. I put my text in the fiel “Cookie Banner Content” on the tab “Banner setting”. I’m I missing a field or setting?

    Thank

    Moove AgencyMoove Agency
    January 28, 2020 @ 9:11 am

    Hi Swann,

    Thanks for using our plugins.

    We are unable to replicate the reported issue in our end.
    Could you please check the GDPR Cookie Compliance -> Banner Settings (tab) -> Cookie Banner Content (field)
    This content is visible when you are using the Full Screen mode too, the default content is:

    We are using cookies to give you the best experience on our website.
    
    You can find out more about which cookies we are using or switch them off in [setting]settings[/setting].

    Please try to paste the default content, and save the settings, check the banner content again. If it doesn’t work, you can try to reset the plugin by clicking to “Reset Settings” on the General Settings tab.

    Hope this helps.

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