Support Forum Support Forum GDPR Cookie Compliance Banner is not showing on the front-end

Topic Resolution: Resolved
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  • Avatarmatthijs
    January 22, 2020 @ 1:06 pm

    Just placed the site https://vanderdoes.nl live.
    Cookie banner is not showing. If I inspect the code I see the div is available, but has the style:

    #moove_gdpr_cookie_info_bar.moove-gdpr-info-bar-hidden {
    bottom: -400px;
    }

    Do I placed a setting wrong?

    Moove AgencyMoove Agency
    January 22, 2020 @ 1:15 pm

    Hi matthijs,

    Thanks for using our plugins.

    Just checked the website, you have a JavaScript error (you can find the error in your console tab) and this break the JavaScript files loaded after vbase/assets/js/global.js file.

    This is the console error on your site (once it’s fixed, the scripts on your site should work as intended):
    global.js?ver=1.0:210 Uncaught ReferenceError: setQuotesIcon is not defined

    Hope this helps.

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