Support Forum Support Forum GDPR Cookie Compliance Aditional cookies not loading

Topic Resolution: Resolved
Viewing 5 posts - 1 through 5 (of 5 total)
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    AvatarJohan Sandberg
    June 29, 2020 @ 2:23 pm

    Hi,

    When I copy/paste the javascript for my marketing automation system into cookie compliance (into Additional Cookies) they never gets activated.
    I paste the script into the head-section.

    If I install the script direct on the webpage head-section it works.
    Is there some problem with the plugin?

    Moove AgencyMoove Agency
    June 30, 2020 @ 8:00 am

    Hi Johan,

    Thanks for using our plugins.

    Could you please share the URL of your site so that we can investigate further?

    Thanks

    Premium
    AvatarJohan Sandberg
    June 30, 2020 @ 8:00 am

    Yes, sorry. It is http://www.creatic.se

    Premium
    AvatarJohan Sandberg
    June 30, 2020 @ 8:02 am

    It is the tracking code for Autopilot that not working/loading

    Moove AgencyMoove Agency
    July 03, 2020 @ 9:38 am

    Hi Johan,

    Our plugin loads scripts using JavaScript which is why you cannot find them when viewing the source code of the page.

    To view the scripts, you can use the Developer Console in Chrome browser (Inspect Element feature).

    We can see Autopilot when viewing the source code of your site in this way:
    https://www.dropbox.com/s/ki8qcdc7zl7oyib/Screen%20Shot%202020-07-03%20at%2010.36.54%20am.png?dl=0

    Hope this helps.
    Thanks

Viewing 5 posts - 1 through 5 (of 5 total)

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