Support Forum Support Forum GDPR Cookie Compliance 3rd party cookies not actived

Topic Resolution: Resolved
Viewing 6 posts - 1 through 6 (of 6 total)
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    AvatarValentín Sinovas Sanchez
    July 23, 2020 @ 11:37 am

    Hello, I would like to put 3rd party cookies actived when the user accept the cookies (always), or when user save the settings, but I dont want that user can deactivated 3rd party cookies.

    It is possible?

    If I check the option 3rd party cookies by default, the cookies are charging before the user accept the cookie’s banner. I want it actived, but when the user accept it.

    Moove AgencyMoove Agency
    July 23, 2020 @ 12:39 pm

    Hi Valentine

    Thanks for using our plugins.

    The option you’re looking for is not available.

    At the moment, our plugin has only this option ‘Default Status: Enabled or Disabled’ > you can enable the 3rd party cookies to be ON by default but user will be able to disable it.

    If you don’t want user to be able to deactivate the cookies, then you need to set them up as “Strictly Necessary Cookies” and use the option that says “Always enabled”
    https://www.dropbox.com/s/ofoxp2dqjqnwld7/GDPR-Cookie-%E2%80%B9-MooveAgency-Support-Forum-%E2%80%94-WordPress.png?dl=0

    You will then need to paste the scripts into your website’s code so that they are always enabled.

    Hope this helps.
    Thanks

    Premium
    AvatarValentín Sinovas Sanchez
    July 23, 2020 @ 1:01 pm

    But if I put the scripts into the webpage’s code, the cookies are charging before the user accept the banner. So thats not he way this have to work. The cookies only should charging when the user click on the accept button.

    https://snipboard.io/XD52Uk.jpg

    Moove AgencyMoove Agency
    July 23, 2020 @ 1:18 pm

    I understand what you’re trying to achieve but it’s not possible with our plugin.

    Our plugin allows you to give either full control to users or no control.

    Hope this helps.
    Thanks

    Premium
    AvatarValentín Sinovas Sanchez
    July 23, 2020 @ 1:28 pm

    Let me to try an other option.

    The normal work flow of the plugin is the user click on accept’s button or click on setting’s button.

    If I click on accept all cookies will be enabled, thats ok.

    But when I click on setting’s button the “3rd party cookies” are deactivated by default, It is possible that when I click on save the changes the 3rd party cookies will be activated? So the user ca’t select deactivated the 3rd party cookies. With a code or something.

    Moove AgencyMoove Agency
    July 23, 2020 @ 6:07 pm

    Hi Valentin,

    Unfortunately, at the moment that’s not possible with our plugin.

    Hope this helps.
    Thanks

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